Wales is the best and comfortable train operating company, which is owned by the Arriva Group. It operates urban and inter urban passenger services between Wales and Welsh Marches. Arriva Trains Wales crossed various stations as Cardiff Central, Cardiff Queen Street and Newport. It also pass out from other routes like Shrewsbury, Crewe, Chester and Wrexham General. These trains are almost covering a route over 1,009 miles and provide minimum 955 services per day.
Arriva trains network almost carries 65000 passengers per day, with the ability to carry 12000 customers at one time. Arriva trains now focus on to improve the quality of the services, which are offers to the customers that are
-To provide reliable and relevant train services information
-To provide attractive stations
-To make a better and quality services
-To increase better safety and Security
How to Buy Arriva Tickets?
Arriva Trains provides various ways to buy your tickets that means customers can buy tickets through numbers of ways that are:
: - Online booking is the easiest way to buy rail tickets, you can also book seasonal tickets through online just in one click. With Arriva Trains Wales, Passenger has no need to pay booking fees, debit and credit fees and no delivery fees.
At the Station
: - Passenger can also buy your train tickets at the station by using tickets vending Machine or station ticket office.
: - Passenger can also book your tickets over the telephone just dialing 08709000773 between Monday to Saturday 8am to 8pm or Sunday 9am to 5pm.
Regular Passenger can save their money and time just getting rail card. There are different types of rail cards, which are available for passengers like family, and friends Rail card, 16-25 Rail card and senior rail cards.
Family and Friends Rail Card
: - Under the family and friends rail cards, passenger can save fares –adults 1/3 and kids 60% whole of the year throughout Britain. Passenger can buy these cards just in £24. Through this card passenger can travel up to 4 adults and 4 Children’s on one card, no need to be related.
16-25 Rail Card
: - If you are under the 16 to 25 age then you can buy this card and can save 1/3 rail fares throughout the years.
Senior Rail Card
: - Arriva Train also provides senior card, which is just in £24. Through this card Senior can also save 1/3 on most Standard and first class throughout the year. Whenever you are use these cards then you saving money so buy your travel cards and save your time and money.
Arriva Trains Wales provides various kinds of customer services, which are helpful for the customers. If any passenger lost his property, then he/she can contact lost property office. You can also get online services and can give feed back to the office then response will be give as much as possible. For the security purpose, passenger can kind fully secured stations by CCTV on the train and stations.
Address: Arriva plc, Admiral Way
Doxford International Business Park
Sunderland, SR3 3XP
Tel: +44 (0)191 520 4000
Fax: +44 (0)191 520 4001